REFUND & RETURN, CANCELLATION POLICY
At Real You, we believe that every customer is extraordinary, and so are the products we create for you. Each piece is thoughtfully crafted to reflect your unique style, making it as special as you are. Your satisfaction is at the heart of everything we do, and we’re here to make your journey with us as seamless and delightful as possible.
Order Cancellation – We Value Your Flexibility
We understand that life happens, and sometimes plans change. That’s why we offer a 24-hour cancellation window to give you peace of mind.
- Once you place your order, you’ll receive a confirmation email and message to keep you updated.
- If you need to make changes or cancel, simply contact us at connect@realyou.in or call 6377810443 within 10 hours, and we’ll handle the rest.
After this period, your order moves into production, where our team begins creating your exclusive design with love and care.
Returns and Refunds – Your Satisfaction, Our Priority
Your happiness is our top priority. While we don’t accept general returns because every item is custom-made just for you, we’re here to make it right if something doesn’t meet your expectations.
We gladly assist in the following cases:
- Defective products: If there’s an issue with the quality or print.
- Damaged items: If your product is harmed during shipping.
How to request a replacement or refund:
- Send us unboxing video, clear photos of the defect or damage within 2 days of receiving your item.
- Contact us at connect@realyou.in or call us at 6377810443.
We’ll resolve your concern with priority and offer a replacement or refund to ensure you’re completely satisfied.
Why Custom Products Are Non-Returnable
Every Real You product is a labor of love, created exclusively for you. This means it’s uniquely yours and cannot be restocked or resold. By choosing Real You, you’re embracing individuality and supporting our mission to deliver premium, custom-crafted designs tailored just for you.
We’re Always Here for You
From start to finish, we’re dedicated to making your experience exceptional. Whether it’s a question, concern, or just to say hello, feel free to reach out:
- Email: connect@realyou.in
- Phone: 6377810443
Thank you for choosing Real You. You inspire everything we do, and we’re honored to be part of your journey. You’re not just a customer to us—you’re family. 💖